HRO E-MAIL & INTERNET INFORMATION CENTER

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Contact your local HRO store

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Manufacturer's WEB pages


E-MAIL RESOURCES

Due to the large volumes of e-mail received and in order to help serve you in the most efficient way possible,
please see below before sending e-mail .. thanks for your understanding and cooperation!


  • Ensure that your browser or e-mail agent is set to the English character set

  • PLEASE check that your RETURN E-MAIL ADDRESS is a VALID E-MAIL ADDRESS and you have a mailbox that can accept mail. We cannot send a return e-mail to you if your address is not valid, your mailbox is full or your network provider is having problems.

  • Modification / repair information: Sorry, but due to overwhelming levels of requests, mods and repair information are not available by e-mail. Please contact your closest HRO store.

  • Hamfest info, test sessions or other local information, please contact your closest HRO location

  • Please note: Tracking information and status of overdue orders and backorders is available through the Internet site for Internet orders only . If you need information about an order placed with one of our stores, please contact the HRO location where your order was taken.
    Overseas customers without 800# access may e-mail for information as required

  • If you represent a product and want to sell to HRO please contact our corporate HQ directly;
    Corporate solicitations by e-mail of any type will be deleted, without response

  • REQUESTS FOR QUOTATIONS To help serve you, please be sure to include your delivery address
    [country, city, with postal code]    , so that applicable freight charges can be calculated when asking for freight quotes.

    • "Please keep in mind that only one person handles e-mail, and this means that your request, while important, is one of many. It can take a few days sometimes to answer all e-mail. If you do not get a response within 3 or 4 days, your message may have not been received or is unreadble, or you may have submitted a message without a proper return address. We request that you send plain text messages when possible; avoid use of attachments, compressed files, document files and images unless required to send images of credit card information.

    Due to the massive volumes of these following types of e-mails, messages containing solicitations for hamfests, business opportunities, personal messages etc. cannot be answered by e-mail. Please contact your local HRO store by PHONE for these types of messages.

    Catalog Request
    
Catalog download 
    
E-mail


    


    
Contact a specific HRO Store Location    

Free UPS ground delivery in Continental USA for most orders over $100

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